PhoenixandSpruceclay

clay shape cutters • textures • stamps • silkscreens

Melbourne, Victoria
|
| 66,948 Sales | 5 out of 5 stars 5 out of 5 stars

PhoenixandSpruceclay is a Star Seller!

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Thank you for swinging by our clay tools shop!
Some our items are made to order and processing time varies throughout the year. Please check the expected shipping date showed by Etsy before purchasing, in order to avoid disappointment.
Than you for your patience, we promise it will be worth the wait!

★ Welcome to our clay world

Thank you for visiting our shop and our creative world. We have the biggest range of high quality clay cutters, clay stamps, texture mats, silkscreens, tutorials tools for polymer clay jewellery, earrings, accessories and more. Our products are all designed and made in-house.
If you can't find what you are looking for, please send us a message as we LOVE helping.
You can also visit our instagram for tutorials and inspiration: instagram.com/phoenix_and_spruce_clay.

★ A note about CUSTOM DUTIES★

Some countries require their citizens who import goods to pay customs duties upon arrival of the parcel, for goods above certain amounts. We, as sellers, make sure the shipping label contains all the required information as per the carrier's regulations. It's the responsibility of the buyer to check with their country's authority if any customs duty will apply, prior to purchasing the product. To deal with the customs authorities, fill in any required form, and pay for any customs duties. We, as sellers, have no control over this matter. We do not accept returns/refund requests if the customer doesn't receive the parcel because duties weren't paid or customs forms weren't dealt with.
Please feel free to message us if you have any question!

Announcement

Last updated on 08 Dec, 2023

Thank you for swinging by our clay tools shop!
Some our items are made to order and processing time varies throughout the year. Please check the expected shipping date showed by Etsy before purchasing, in order to avoid disappointment.
Than you for your patience, we promise it will be worth the wait!

★ Welcome to our clay world

Thank you for visiting our shop and our creative world. We have the biggest range of high quality clay cutters, clay stamps, texture mats, silkscreens, tutorials tools for polymer clay jewellery, earrings, accessories and more. Our products are all designed and made in-house.
If you can't find what you are looking for, please send us a message as we LOVE helping.
You can also visit our instagram for tutorials and inspiration: instagram.com/phoenix_and_spruce_clay.

★ A note about CUSTOM DUTIES★

Some countries require their citizens who import goods to pay customs duties upon arrival of the parcel, for goods above certain amounts. We, as sellers, make sure the shipping label contains all the required information as per the carrier's regulations. It's the responsibility of the buyer to check with their country's authority if any customs duty will apply, prior to purchasing the product. To deal with the customs authorities, fill in any required form, and pay for any customs duties. We, as sellers, have no control over this matter. We do not accept returns/refund requests if the customer doesn't receive the parcel because duties weren't paid or customs forms weren't dealt with.
Please feel free to message us if you have any question!

66948 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Featured items

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

Federica

Contact shop owner

Federica

Reviews

Average item review
5 out of 5 stars
(7549)
Loading

About PhoenixandSpruceclay

Sales 66,948
On Etsy since 2020

Phoenix & Spruce: how it began

Shop members

  • Federica Ras

    Owner

Production partners

  • Printing facility

    Australia

    Apparel printing facility

  • Printing company

    Australia

    Clothing printing company

Shop policies

Last updated on 08 Mar, 2023

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on 17 Feb, 2023

Frequently asked questions

Custom and personalized orders

I happily take custom and personalized orders. Please contact me with your requests.

Gift wrapping and packaging

Yes, I offer a wrapping and packaging option at an extra fee. You can select this option at the check out

Product use and care

Please read each product description for detailed use instructions. Each parcel also contains directions for use, please read before using your product

Wholesale availability

I currently don't offer wholesale but feel free to contact me to discuss

Shipping

We offer Standard tracked shipping and Express shipping. You can upgrade at checkout. Express shipping does not accelerate processing time.
All shipping except international express has AUTHORITY TO LEAVE - no signature on delivery.
If you require a signature on delivery please contact the shop immediately after purchase.

Importing taxes for orders outside Australia

If you are ordering from outside Australia, your country may ask you to pay some taxes when the parcel arrives in the country. Please check with your country's authorities before purchasing. The seller is not responsible for these taxes and has no control over them. Returns due to unpaid taxes will not be refunded.